Terms of service

Terms of Service (Adaptamount)

Last updated: October 1, 2025

OVERVIEW

Welcome to Adaptamount (“Adaptamount,” “we,” “us,” or “our”). We operate this store and website, including all related information, content, features, tools, products, and services (the “Services”). Our store is powered by Shopify. These Terms of Service (the “Terms”) govern your access to and use of the Services.

By visiting, interacting with, or using the Services, you agree to be bound by these Terms and our Privacy Policy and Returns & Warranty Policy (collectively, the “Policies”). If you do not agree, do not use the Services.

1. ACCESS AND ACCOUNT

You represent you are at least the age of majority in your jurisdiction, and you consent to use by minors under your supervision. You agree to provide accurate, current, and complete information and to keep your credentials secure. You are responsible for all activity under your account.

2. OUR PRODUCTS

We strive to display products accurately; however, colors/appearance may vary by device. Product descriptions and availability may change without notice. We may limit quantities or refuse service at our discretion.

3. ORDERS

Your order is an offer to buy. We may accept or decline any order. We must receive and process payment before acceptance. If we do not accept, change, or cancel an order, we’ll attempt to notify you using the contact details provided.
Your purchases are subject to our Returns & Warranty Policy. You confirm purchases are for personal/household use and not for commercial resale or export unless we agree otherwise.

4. PRICES AND BILLING

Prices, promotions, and discounts may change without notice. Posted prices exclude taxes, shipping, duties, and fees unless stated. You agree to provide accurate billing details and authorize charges for your order, shipping/handling, and applicable taxes.

5. SHIPPING AND DELIVERY; RISK OF LOSS

Delivery times are estimates only. We are not responsible for carrier delays, customs processing, or events outside our control. Title and risk of loss pass to you when we deliver goods to the carrier.

6. INTELLECTUAL PROPERTY

All content on the Services (text, graphics, logos, images, video, audio, designs, software) is owned by Adaptamount or its licensors and protected by law. You may use the Services for personal, non-commercial purposes only. No rights or licenses are granted except as expressly provided. Adaptamount names, logos, and product names are trademarks of Adaptamount or its affiliates.

7. OPTIONAL TOOLS & THIRD-PARTY LINKS

We may provide access to third-party tools “as is/as available,” without warranties or endorsement. Your use is at your own risk and subject to those providers’ terms. The Services may link to third-party sites; we are not responsible for their content, policies, or practices.

8. RELATIONSHIP WITH SHOPIFY

Our store is hosted by Shopify. Sales are made directly by Adaptamount. Shopify is not a party to your transactions with us and has no responsibility for them.

9. PRIVACY

Your use of the Services is subject to our Privacy Policy. Because our store is hosted by Shopify, certain data processing is performed by Shopify—see our Privacy Policy for details.

10. FEEDBACK & REVIEWS

If you submit reviews, ideas, or other content (“Feedback”), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use and display that Feedback in any medium. You represent you have rights to your Feedback and that it complies with these Terms. We may remove Feedback in our discretion.

11. PRODUCT SAFETY; LOAD RATINGS; ASSUMPTION OF RISK

Some products are load-bearing accessories. Always follow product instructions and posted load ratings. Do not exceed stated limits or use outside intended applications or environmental conditions. You are responsible for proper installation and safe use. By using our products, you assume all risks arising from misuse, overloading, improper installation, modifications, or use with incompatible structures or accessories.

12. RETURNS, GUARANTEE & WARRANTY

Our Returns & Warranty Policy forms part of these Terms. In brief:

  • 30-Day Money-Back Guarantee: Return within 30 days of delivery for a refund of the product price (see policy for conditions).

  • 1-Year Limited Warranty (Defects): We repair or replace items with manufacturing defects under normal use (exclusions apply).
    For details, conditions, shipping responsibilities, and how to start a claim, see the Returns & Warranty Policy on our site.

13. ERRORS, INACCURACIES & OMISSIONS

We may correct errors or update information at any time without prior notice, including after you submit an order.

14. PROHIBITED USES

You agree not to use the Services for illegal, harmful, infringing, misleading, or abusive purposes; to upload malware; to scrape, spam, or circumvent security; or to otherwise interfere with the Services. We may suspend or terminate access for violations.

15. TERMINATION

We may terminate or suspend access to the Services at any time. Sections intended to survive termination (including IP, Feedback, Disclaimers, Limitation of Liability, Indemnification, Governing Law, and others by nature) will survive.

16. DISCLAIMER OF WARRANTIES

Except as expressly stated by us in writing, the Services and all products are provided “as is” and “as available” without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, title, and non-infringement. We do not warrant uninterrupted or error-free operation. Some jurisdictions do not allow certain disclaimers; in such cases, the foregoing applies to the maximum extent permitted by law.

17. LIMITATION OF LIABILITY

To the fullest extent permitted by law, Adaptamount and its affiliates, officers, employees, agents, service providers, and licensors shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenues, data, or goodwill, arising out of or related to your use of the Services or products. Our aggregate liability for direct damages shall not exceed the amount you paid for the product(s) giving rise to the claim. Some jurisdictions do not allow certain limitations; in such cases, the foregoing applies to the maximum extent permitted by law.

18. INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Adaptamount and its affiliates, officers, employees, agents, contractors, licensors, and service providers from claims and expenses (including reasonable attorneys’ fees) arising from your breach of these Terms or misuse of the Services or products.

19. FORCE MAJEURE

We are not liable for delays or failures caused by events beyond our reasonable control, including acts of God, extreme weather, labor disputes, shortages, war, terrorism, government actions, utility or network interruptions, or carrier issues.

20. SEVERABILITY

If any provision is unlawful or unenforceable, it shall be enforced to the maximum extent permitted, and the remainder will remain in effect.

21. WAIVER; ENTIRE AGREEMENT

No waiver of any term is a continuing waiver. These Terms and the Policies constitute the entire agreement between you and us regarding the Services and supersede prior agreements on the subject.

22. ASSIGNMENT

You may not assign these Terms without our prior written consent. We may assign these Terms without notice.

23. GOVERNING LAW & VENUE

These Terms are governed by the laws of the State of Texas, without regard to conflicts of laws. You consent to the exclusive jurisdiction and venue of the state and federal courts located in Tarrant County, Texas for disputes arising from these Terms or the Services.

24. CHANGES TO TERMS

We may update these Terms from time to time. We will post changes on this page and update the “Last updated” date. Your continued use of the Services after changes become effective constitutes acceptance.

25. CONTACT

Questions about these Terms: support@adaptamount.com
Business address: 1352 Cash St, Burleson, TX 76028, USA
Business name (for legal notices): Adaptamount (Boston Grey Holdings, LLC)